WITH TWENTY FIVE PLUS YEARS IN THE REAL ESTATE PROFESSION, I STILL BELIEVE THAT PRODUCT KNOWLEDGE GOES HAND IN HAND WITH SERVICE AND CUSTOMER CARE. HOME BUYING IS LIKE PUTTING A PUZZLE TOGETHER AND IT SHOULD AND CAN BE POSITIVE, FUN AND NOT FRUSTRATING. IF I CAN MAKE THE PROCESS LESS STRESSFUL BY CONSULTING AND EDUCATING THE FAMILIES I WORK FOR, MY GOAL OF ONE HUNDRED PERCENT CUSTOMER SATISFACTION WILL BE ATTAINED. I TAKE PRIDE IN AND LOVE MY WORK.